Why a serendipity mindset is crucial to make AI a success

“The potential opportunities that AI could enable will remain mostly untapped if we don’t hone our ability to connect the dots and cultivate serendipity.”

This piece — written in partnership with serendipity researcher Dr Christian Busch — argues that the constraint on AI value isn’t the models. It’s the surrounding humans and the cultures they work in.

Without a serendipity mindset — without curiosity, openness to the adjacent, and the discipline to follow weak signals — most of what AI surfaces will go unused. We’ll be drowning in correctly-identified opportunities that nobody acts on.

The full article was published on Swiss Cognitive.